Soft skills are the people skills we use every day to interact with others, like communication, teamwork, and problem-solving. While hard skills are important for getting the job done, soft skills are vital for success in any job interview or workplace.

What is considered appropriate ways to interact with coworkers depends on the cultural context where you are working. For example, in your home country, perhaps the best way to resolve a conflict in the workplace is very different from how conflict is resolved in a Canadian workplace.

What soft skills should I practice?

Our soft skills practice tool will ask you questions with real life scenarios about:

• Dealing with managers
• Communication
• Leadership
• Conflict resolution
• Cultural competence
• Time management
• Teamwork
• Problem-solving
• Emotional intelligence
• Digital etiquette

Do you know the best way to respond in these situations in the Canadian workplace? Use our practice tool here: Soft Skills Practice to find out!